Faqs

What is Satisfazer?

It is a unique market place for products that are famous in a particular market. For example Agra’s Petha, Lucknow’s Chikankari or Ikkat of Sambalpur, Orissa. We specialize on famous products of local markets in India. At the moment we will have products from the famous Delhi markets like Chandni Chowk, Lajpat Nagar, Karol Bagh, Sarojini Nagar Market to name a few.

What kind of products do you specialize in?

Satisfazer will have all kind of products which are useful to its customers, be it apparel, accessories, Foowear and accessories to watches, bags, tools, stationeries, art material etc. In short we will have anything and everything in our e-store.

What cards are accepted for payments in the Satisfazer site?

Credit card (Visa/ Master/ Amex), Debit card (All leading bank debit cards), Net Banking (For all leading banks), Credit card EMI (in 3,6 and 9 months installments), Cash on Delivery, Mobile Wallet, BHIM, Paytm

Is a monetary transaction in Satisfazer site safe?

Yes. We are concerned about the safety and security of your bank account details and your money, so we have made our site very secured for monetary transactions. The information collected for the purpose of placing purchase orders through Satisfazer e-commerce store will be stored securely using a 128 bit Secure Socket Layer (SSL) technology.

How many days does it take to ship the product?

It depends on the kind of product you have ordered. However, generally it takes 3-7 days to ship our products.

Can I order for a product that is ‘out of stock’?

No, you can add it to your waitlist and We will let you know when in stock

What are the delivery charges?

The delivery charges depend on the product category and the city of delivery. Check the delivery charges on checkout page.

What is the warranty policy?

Most branded products come with the manufacturer’s warranty, which can be claimed from any authorized service center in your locality. However, there are certain products which may not offer after sale services in your area. In that case, please contact our Customer Service team. They’ll review the nature of the complaint and provide you with the best possible resolution.